Emergency Coordination Centres: Design, Activation and Operations

Emergency Coordination Centres (ECCs) play a vital role in supporting larger or more complex emergency incidents by facilitating coordination, communication, and decision-making. Students build a foundational knowledge on how ECCs can be used to support the five pillars of emergency management. Key physical and technological requirements are explored and staffing structures, roles, and responsibilities are examined. Additionally, students develop skills in ECC activation, information management, and operational planning while applying best practices for leadership and coordination. Through case studies and assignments, students create an ECC program plan, enhancing their ability to establish and manage an effective coordination centre in various emergency scenarios.